GHL Relax Hotel Sunrise

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GHL Relax Hotel Sunrise, Sports and Entertainment

About the hotel

This one-of-a-kind resort for holiday and business travel is located on the island of San Andrés, one of the most fascinating and exotic places of the Colombian Caribbean. This establishment offers a sea view and exceptional service, ideal for a family getaway and business functions. Business travellers can choose to take advantage of the fully equipped business centre, a small conference room and conference rooms for up to 600 people. The 134 spacious rooms with sea views and 36 with city views are impeccably decorated. They are designed and equipped to meet the most demanding expectations. Guests may dine in the restaurant and spend their evenings in the disco. Those arriving by car may utilize the on-site car park.

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Popularity

Good

General

3983

Tripadvisor 7/10

1970

Booking 7.1/10

1285

Expedia 7/10

728

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Room size (m²)

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Guest reviews

7/10 Good

Cleanliness7/10

Staff and Service7.4/10

Amenities6.2/10

Property conditions and facilities6.2/10

Location8.6/10

Neighborhood8.6/10

4 / 10

Franklin

Very old no WiFi in the rooms . Too much moisture everywhere … the best thing I think it’s the pool but not the best . 2/3 stars it’s not what you see in pictures

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21 Feb 2025

8 / 10

Karent

We will be back there if we are visiting the island again

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19 Feb 2025

4 / 10

Patrick

Very poor hotel tired and needs updating Staff very unhappy - not many smiling faces !! 2/3 star at the most !!! Breakfast too many guests not enough tables and insufficient food

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24 Jan 2025

2 / 10

Gabriel

I stayed at Sunrise Hotel for just one night and left immediately due to the terrible conditions. The hotel is old and poorly maintained, and the pictures on Expedia are highly misleading. There is no jacuzzi as advertised in the photos. The room was old with terrible humidity, and the bathroom water didn’t work initially. Later, the entire room started smelling like a sewer in the morning, with no clear source of the smell. The balcony door was so rusty and old that it couldn’t even be opened. The air conditioning is not adjustable in the room—you have to call the front desk to make it less cold. The TV didn’t work either. The worst part was the check-in process. Despite claiming check-in is at 3 PM, the reality is they provide the room anytime between 3 PM and 5:30 PM without prior notice. If they give you the room at 5:30 PM, shouldn’t you pay less? Check-out, however, is strictly at 12 PM. It’s unacceptable that they take no responsibility for this delay while expecting guests to adhere strictly to check-out times. I stayed here back in 2015 and thought it might have improved, but it remains exactly the same. Beware of the pictures—they do not reflect reality. I strongly advise against staying at this hotel.

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5 Jan 2025

Information about the area

San Andres, Colombia

More than forty exceptional diving locations, some of the finest beaches in the Caribbean, and a deep blue sea that sparkles green and lilac in the sunlight. Add to that the warm and generous locals brimming with zest for life, and you've just scratched the surface of the allure of Providencia, Santa Catalina, and San Andrés islands in the Colombian Caribbean. Visitors revel in the fresh ocean breeze, palm trees heavy with coconuts, and pristine white sandy beaches that perfectly frame the breathtaking sunsets on these heavenly islands. The friendly and laid-back demeanor of the islanders makes this the ultimate summer vacation destination. San Andrés island, located 700km off the Colombian coast, is a gem in the ocean that blends the influences of English, African, Spanish, pirate, and privateer cultures into a vibrant culture full of zest, pulsating to the irresistible rhythm of reggae. It's the perfect place for diving, water sports, eco-tourism, or simply unwinding. Thrilled visitors first glimpse San Andres's renowned sea of seven colors from the airplane before plunging in to explore the vibrant fish and corals. After a morning on the beach and an afternoon perusing the island's fantastic duty-free shopping, the night comes alive with music and dance, rounding off a perfect day in the ideal Caribbean vacation spot. Vacations in San Andrés are packed with excitement and adventure. Visitors can explore a pirate's cave, dive down to the coral reef, or hunt for incredible bargains. They'll undoubtedly hear the islanders speaking in Creole, a blend of Elizabethan English, Spanish, and African dialects, along with modern English and Spanish. The fusion of diverse cultures that makes San Andrés, Providencia, and Santa Catalina so captivating has left a lasting imprint on the islands' music. Both day and night are animated by the rhythms of reggae, reggaeton, raga, soca, calypso, merengue, salsa, and vallenato. These are the sounds of the land of zest. If you're a fan of sun-soaked beach vacations, discover more about Santa Marta. The city is the perfect place to enjoy the stunning landscapes and wild waves of Tayrona National Natural Park, as well as the tranquil beaches of Rodadero.

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What’s nearby

Big Pond Lagoon - 0.14 km
San Andres Divers - 2.53 km
Rolling San Andrés - 2.54 km
The Pool - 4.3 km
First Hispanic Baptist Church - 4.58 km
Portofino tiles - 4.79 km

Getting around

(ADZ) San Andres Island, Gustavo Rojas Pinilla, CO - 1.85 km
san andres (harbour), co - 0.1 km
providencia, providencia port, co - 0.1 km

About accommodation

General

Air conditioning
Family rooms
Elevator
Designated smoking area
Convenience store on site
Safe
Smoke-free property
Non-smoking rooms
Facilities for disabled guests

Safety & security

Fire extinguishers
24-hour security
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Fitness center
Beach
Hot tub/Jacuzzi
Entertainment staff
Sauna
Karaoke
Solarium
Private beach area
Fitness

Services

Business center
24-hour front desk
Fax/Photocopying
Room service
Ironing service
Tour desk
Daily housekeeping
Meeting/Banquet facilities
Laundry
Baggage storage

Safety features

Thermometers for guests provided by property
Face masks for guests available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas
Breakfast to-go containers

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Sun deck
Outdoor pool (year-round)

Parking

Street parking

Pool and Spa

Beach chairs/Loungers
Pool bar
Pool with view
Swimming pool

Languages

English
Español

About the rooms

The accommodation has 200 rooms:

Bedroom

Linens
Childrens' cribs
Wardrobe or closet

General

Air conditioning
Trash cans
Tile/Marble floor
Safe
Smoke Alarm
Key card access

Accessibility

Accessible by elevator

Services

Wake-up service

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Toilet
Guest bathroom
Bathtub or shower
Toilet paper
Shower
Towels
Private bathroom
Bathtub

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Kitchen

Refrigerator
Dining table

View

Sea view
View

Living Area

Sofa
Desk
Sitting area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Restaurante #1

Access for guests and visitors
No reservation required

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that the property does not offer hot water. WIFI is only available on lobby. In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service). Please note that the property's 4th floor is undergoing renovations, which might cause some noise in the hallways. Please note hot water is available from 7:00 to 12:00 hrs and from 16:30 to 21 hrs. Reservations for more than 8 people have a different cancelation policy. The hotel will contact the guest. Children from 3-11 years of age pay an additional amount based on dates and meal plan: Breakfast included: $80.000 COP/child/night -- Half Board included: $104.000 COP/child/night -- Full board included: $147.000 COP/child/night Please note that the property's Lobby, elevator and some common areas are undergoing renovations after being affected by the natural phenomenon that occurred on the island, the renovations continues from October 14, 2022, for a period of 12 months.

Accomodation license number

29980