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KAPITAL TOURS
+593 4 3907086
+593 989613304
KAPITAL TOURS
+593 4 3907086
+593 989613304
Bogotá
Grand Hyatt Bogota
Reserve rooms
Grand Hyatt Bogota

About the property

A stay at Grand Hyatt Bogota places you in the heart of Bogotá, a 2-minute drive from National University of Colombia and 5 minutes from Simon Bolivar Park. This luxury hotel is 3. 2 mi (5. 1 km) from Bogotá Botanical Garden and 3. 2 mi (5. 2 km) from Paloquemao. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Make yourself at home in one of the 374 air-conditioned rooms featuring iPod docking stations and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Enjoy Japanese cuisine at Ushin Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Bogotá? This hotel has 24434 square feet (2270 square meters) of space consisting of a conference center and 18 meeting rooms.

Popularity

9.3
Superb
General
1623
brand
Booking 9.2/10
847
brand
Expedia 9.4/10
776

Main services

Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Room size (m²)
Included services
Wi-fi
Car park

* Some services may carry an extra charge.

Guest reviews

9.4/10 Superb
Cleanliness9.8/10
Staff and Service9.4/10
Amenities9.6/10
Property conditions and facilities9.8/10
Neighborhood9/10

2 / 10

Caro
Never stay in this hotel, is packed with Scabies
the hotel bed was not clean, once I stayed in the hotel I started with an allergy, the hotel gave me scabies. scabies is a highly contagious skin condition caused by tiny mites that burrow into the skin, leading to intense itching and a rash. I had to see a dermatologist and changed to another hotel. When I complained to the manager they sent me a very aggressive response. this hotel should be removed from Hotels.com
6 Apr 2025

10 / 10

Hector
the Grand Hyatt Hotel is an excellent place to stay while visiting Bogota
15 Mar 2025

10 / 10

Glenn
The staff were, without exception kind, cordial, accommodating, professional, and a pleasure to work with. The bar staff in particular were warm and friendly.
13 Mar 2025

10 / 10

ERICK
Excellent hotel! Would definitely stay there again! Great customer service! Superb restaurants!
12 Mar 2025

Information about the area

Bogotá, Colombia

A stay at Grand Hyatt Bogota places you in the heart of Bogotá, a 2-minute drive from National University of Colombia and 5 minutes from Simon Bolivar Park. This luxury hotel is 3.2 mi (5.1 km) from Bogotá Botanical Garden and 3.2 mi (5.2 km) from Paloquemao.

Colombia's cosmopolitan capital city Bogotá, with a population about 8 million people, is located at an altitude of about 2640 m in the Andean Highlights. This gives it constant spring like weather. Bogotá is not only a getaway for travel throughout the country but also an interesting city to explore. It has an attractive old quarter, La Candelaria, ia a mixture of old and modern with beautiful old colonial buildings and palaces, bohemian cafés, art galleries and theatres and some excellent examples of modern, futuristic architecture. The city is known for its collection of pre-Columbian gold art, splendid colonial churches, great museums such as the superb Museo del Oro, considered one of South America's best museums. Bogotá offers visitors everything that a modern city can give, including a vibrant and diverse cultural life. El Centro is filled with shops, offices, cafés and a financial district. Most of the best hotels, restaurants, cafés, boutiques and nightclubs are located in Zona Norte. Day trips from Bogotá include a trip to Zipaquirá, where you will find the impressive underground cathedral built out of a salt mine. Another interesting place to visit is Monserrate, which offers a fantastic views over the city

What’s nearby

  • Avenida El Dorado - 0.3 km / 0.2 mi
  • Attorney General's Building - 0.5 km / 0.3 mi
  • Gran Estacion Shopping Mall - 0.6 km / 0.4 mi
  • Centro Comercial Galerias, Bogota - 1 km / 0.6 mi
  • National University of Colombia - 1.2 km / 0.8 mi
  • Parque Simón Bolívar - 1.4 km / 0.9 mi

Getting around

  • (BOG) Bogota, El Dorado Intl, CO - 8.27 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Pets allowed
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Back massage
  • Hammam
  • Facial treatments
  • Spa facilities
  • Sauna
  • Live sport events (broadcast)
  • Hair styling
  • Hair colouring
  • Fitness centre
  • Themed dinner nights
  • Full body massage
  • Body scrub
  • Hot tub/Jacuzzi
  • Spa lounge/relaxation area
  • Waxing services
  • Indoor pool
  • Beauty Services
  • Massage chair
  • Couples massage
  • Fitness/spa locker rooms
  • Live music/performance
  • Aerobics
  • Hair cut
  • Spa/wellness packages
  • Cooking class
  • Pedicure
  • Body treatments
  • Manicure
  • Personal trainer
  • Massage
  • Yoga classes
  • Tour or class about local culture
  • Hair treatments
  • Spa and wellness centre
  • Fitness
  • Walking tours

Services

  • Express check-in/check-out
  • Ironing service
  • Private check-in/check-out
  • Airport shuttle (additional charge)
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Packed lunches
  • Pet basket
  • Fax/photocopying
  • 24-hour front desk
  • Airport shuttle
  • Trouser press
  • Business centre
  • Valet parking
  • ATM/cash machine on site
  • Room service
  • Meeting/banquet facilities
  • Daily housekeeping
  • Shared lounge/TV area
  • Pet bowls
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Grocery deliveries
  • Laundry

Safety features

  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture

Parking

  • Parking garage
  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Wheelchair accessible

Pool and wellness

  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs

Transport

  • Airport drop off
  • Airport pick up

Reception services

  • Invoice provided

Languages

  • English
  • Español
  • Português

About the rooms

The accommodation has 367 rooms:

Bedroom

  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

General

  • Air conditioning
  • Ironing facilities
  • Safety deposit box
  • Privacy curtain
  • Hypoallergenic
  • Soundproofing
  • Laptop safe

Accessibility

  • Upper floors accessible by elevator

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Socket near the bed
  • Adapter

Bathroom

  • Free toiletries
  • Bath or shower
  • Toilet paper
  • Hairdryer
  • Slippers
  • Toilet
  • Shower
  • Towels
  • Private bathroom
  • Bath
  • Additional bathroom

Media & Technology

  • TV
  • Telephone
  • Radio
  • Cable channels
  • Pay-per-view channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar

Exclusive services

  • Free spa access
  • Complimentary breakfast in the executive lounge
  • Complimentary evening snacks and drinks in the executive lounge
  • Complimentary afternoon snacks and drinks in the executive lounge
  • Free gym access
  • Complimentary access to conference room/business areas
  • Free newspapers and magazines in the executive lounge
  • Complimentary snacks and drinks in the executive lounge entire day

Kitchen

  • Coffee machine
  • Kitchenette
  • Kitchen
  • Refrigerator
  • Kitchenware

View

  • City view
  • View
  • Mountain view

Living Area

  • Sofa
  • Seating Area
  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Restaurants

CAPITALINO

  • Access for guests and visitors
  • No reservation required

USHIN

  • Access for guests and visitors
  • Reservation required

ALDEANA

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional fees

  • Fee for buffet breakfast: approximately COP 87000 per person
  • Airport shuttle fee: COP 99000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: COP 28000 per day
  • Pet fee: COP 400000 per accommodation, per week
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 6 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.

Accomodation license number

56495
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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